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How to Order an Official Transcript

  • Updated

You can order an official UCLA Extension transcript online through our transcript provider, Parchment. 

How to Order an Official Transcript

  1. Visit the Order Transcript page.
  2. Select the link to access the student portal.
  3. Log in using the same username and password you use to access the student portal.
  4. Select Official Transcripts (Order) to access Parchment.
  5. Review the transcript preview carefully to verify that your information and completed coursework are correct.
  6. Select Order Transcript and follow the prompts to complete your order.
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Choose Your Delivery Method

Depending on the available options, you may request your official transcript through one of the following delivery methods:

  • Electronic delivery: Sent electronically to the recipient you specify.
  • Paper delivery: A physical copy delivered to the designated mailing address.
  • Download: Available for download through the options provided by Parchment.

If you are sending your transcript to another institution or organization, confirm that the recipient accepts official electronic transcripts before selecting electronic delivery. Provide the recipient's correct email address when prompted.

How to Request an In-Progress Transcript

If you need a transcript that includes courses you are currently taking but have not yet completed, submit a special request.

  1. Access Parchment through the UCLA Extension Student Portal.
  2. Select Special Requests.
  3. Complete the request form.
  4. In the Special Instructions section, indicate that you need your in-progress courses included on your transcript.
  5. Submit your request and follow any additional instructions provided.

Important: In-progress transcripts are available by paper delivery only.

Before You Place Your Order

Review your transcript preview carefully before submitting your order.

  • If a course does not appear on your transcript, it may not have been graded or processed yet.
  • Do not place your order if the transcript preview does not show the coursework you need included.
  • If you recently completed a course, allow time for the grade to be posted and processed before ordering your transcript.

Troubleshooting and Parchment Support

If you experience issues accessing Parchment or completing your transcript order, use the guidance below.

I cannot access Parchment or log in.

  • Make sure you are accessing Parchment through the UCLA Extension Student Portal.
  • Verify that you are using the same username and password you use to log in to the student portal.
  • If you can access the student portal but encounter an issue within Parchment, contact Parchment Support for assistance.

My course or grade is missing from the transcript preview.

A course may not appear if the grade has not yet been posted or processed. Do not submit your order until the transcript preview reflects the coursework you need included. If you believe your grade should already be available, contact UCLA Extension for assistance with your course record.

I am having trouble placing or completing my order.

If you encounter an error, cannot select a delivery method, or experience another technical issue during the ordering process, contact Parchment Support.

I have questions about an existing transcript order.

For assistance with order status, delivery, or other issues related to an order submitted through Parchment, contact Parchment Support.

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